This Policy details how we receive, collect and use information in connection with our software and services.
By using our software and services, you are accepting the policies and practices described in this Policy, as such Policy may be amended from time to time. Each time you visit the Site or use the services, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Policy.
"Personal Information" here means information about you that is personally identifiable, like your name, address, e-mail address, billing information, or phone number, as well as other non-public information that is associated with this personal information. "Anonymous Information" means information that is not personally identifiable, or linked to your Personal Information such as general demographic information and IP addresses. Anonymous Information does not necessarily enable identification of a person.
Audio calls by users are transmitted either directly from user to user or, if direct transmission is not possible, our servers are used to transmit the call. In this case the information transmitted is stored briefly in volatile memory (RAM) solely to enable the transmission of the call to the other user.
We do not access contents of any other SMS.
If you provide your name and/or photo it will be visible to other users if those users have your number or if they are participating in the same Groups as you.
Other users will see your connection status (whether you are online or not and if not, when was the last time you were connected to the service) as well as whether you saw messages they sent to you.
We use third party companies in order to send you an authentication SMS when you register with us. In order to send you the SMS, we send one of these third party companies your phone number and the authentication message. These third parties are contractually obligated to only use your phone number for the transmission of the authentication SMS.
If we fail to send you an SMS (this happens in certain cases) you may ask us to call you and read you the authentication code on the phone. This is done using a third party automated phone system. In order to call you, we provide this third party partner with your phone number and send the "audio content" of the call to them. The third party partner in turn will typically use another phone provider who may use another phone provider and so on until the call reaches you. This is an industry standard mechanism for the transmission of phone calls. The third party partner is contractually obligated to only use your phone number for the completion of the authentication phone call.
We may use Push Notification Services to notify you about various events related to the app. If we do, the phone number or the name of the person calling you or sending you a message may be part of the notification. This message is sent to the push notification service provider, for delivery to your device.
We use third parties to process the payment and/or billing information that you submit on our Site to facilitate payment transactions. We require that these third parties take the appropriate organizational and technical measures to protect your personal data and traffic data and to comply with relevant laws, but we are not liable or responsible for these third party transactions. Therefore, you should review such third party terms and conditions before providing your payment or billing information.
We may disclose information about you if we determine that for national security, law enforcement, or other issues of public importance that disclosure of information is necessary.
We may contact you to send you messages about faults and service issues. Furthermore, we reserve the right to use email or SMS to notify you of any eventual claims related to your use of our software, websites and/or products, including without limitation claims of violation of third party rights.
We may send you alerts via the software to notify you when someone has tried to contact you.
We take reasonable precaution to protect Personal Information from misuse, loss and unauthorized access. Although we cannot guarantee that Personal Information will not be subject to unauthorized access, we have physical, electronic, and procedural safeguards in place to protect Personal Information. Personal Information is stored on our servers and protected by secured networks to which access is limited to a few authorized employees and personnel.
We reserve the right to update or modify this Policy, or any other of our policies or practices, at any time with or without notice. However, we will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt-out of such differing uses. We will post the revised Policy on the Site, so that users can always be aware of what information we collect, how the information is used and under what circumstances such information may be disclosed. You agree to review the Policy periodically so that you are aware of any modifications. Your continued use of the Site indicates your assent to any changes and signifies your agreement to the terms of our Policy. If you do not agree with these terms, you should not use the Site, the App, or any other Service.
You always have the right to retract your consent. You also have the right to restriction of processing, right to data portability and right to object.
You have the right at all times to access your Personal Data. You can also ask us to amend any data that is incorrect or request us to delete all of your data. You can do this simply by sending an e-mail to email@example.com where you can also ask us to delete your data from our records.
When making a request, please attach a copy of your identity card so that we can be sure we do not delete and/or amend any data inadvertently without you wanting us to do so.
Your personal data will be stored for 4 years after last registered activity.
For questions relating to this privacy notice, please contact: firstname.lastname@example.org
(Last updated on July 20, 2020)