In today’s world, people are communicating, organizing and demanding change faster than ever before. From the way people work to the services they use and the places in which they live, digital technologies are creating new patterns of citizen behavior. This brings new challenges and demands for all organizations – including government. Only digital technologies have the reach and efficiency that is necessary for governments to succeed. At GSXIP, we help governments adopt digital technology to create new ways of working, with the aim of achieving better outcomes for citizens and better experiences for government workers. Our digital capabilities help governments improve in these areas:
• Customer experience: making it easier to use government services
• Public value: optimizing the return on public investment
• Smart infrastructure: helping societies and economies to function better
• Citizen security: keeping people, information and strategic interests safe
• Future workforce: improving capabilities in the public sector and reimagining work
We have a proud record of helping governments meet their challenges head-on, and we work closely with them to build a world that works better for all citizens
For governments and the public sector, the challenge is one of continuous development and adaptation to meet public needs. We meet this demand by combining rigorous quantitative and qualitative analysis, intensive stakeholder interaction, and agile implementation support. Thus, we ensure high acceptance and implementability of our concepts and recommendations.
We work in a multi-disciplinary team. Our emphasis is on integrating expertise and experience from consultants with diverse educational backgrounds – such as economics and business administration, natural sciences, the arts, the social sciences and law.

Shaping the Smart Society Digitalization of government services, provision of high-performance digital infrastructures, or the guarantee of cyber-security are preparing the road to the smart society. The aim is to exploit the potential in digitalization and to focus technologies on the modernization of government. The orchestration of cloud computing, artificial intelligence, and the Internet of Everything now going on opens application scenarios for long-term improvement of our quality of life in cities and regions. The automation of processes and procedures will make performance of administrative tasks faster while improving quality. Exceptional political situations such as those we have experienced from the wave of migrations in 2015 and 2016 can be managed more flexibly and effectively. Practical use cases for the utilization of modern information and communications technology can be found everywhere in the government realm. The right strategies and concepts must be supplemented above all by competence in the realization of user-centric solutions.